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BIBLEVERSE, LLC

Terms of Service

Last updated: Effective date: legal@contaiglesia.com
English

These terms apply to the use of ContaIglesia on the web and in the mobile app by churches, ministries, projects, schools and other accounting areas administered by the customer.

1. Acceptance of the terms

These Terms of Service govern access to and use of ContaIglesia, a web and mobile accounting and treasury platform operated by BIBLEVERSE, LLC.

By creating an account, requesting a demo, starting a free trial, subscribing to a plan or using the service in any way, you accept these Terms and our Privacy Policy.

If you use ContaIglesia on behalf of a church, ministry, school, social project or other organization, you represent that you have authority to bind that entity to these Terms.

2. Service description

ContaIglesia centralizes accounting records, treasury management, transactions, reports and settings by account and organization.

The service may include automation, data import, templates, AI-assisted analysis and administration tools for several accounting units.

The exact features available depend on the plan purchased, account configuration and permissions assigned by the customer's administrators.

3. Accounts, structure and permissions

  • Each customer operates under a main account and may have one or more associated organizations, depending on the plan purchased.
  • The customer is responsible for defining who may access, create, modify or approve information within their account.
  • Each user's actions are considered actions of the customer when carried out with valid system credentials.
  • You must keep your credentials confidential and report any unauthorized access immediately.

4. Plans, free trial and billing

  • ContaIglesia offers a subscription plan billed monthly or annually, according to the current offer.
  • The first eligible organization can try ContaIglesia for 14 days without a card. On the web, the trial starts when eligible registration is completed; in the mobile app, when the available trial option is activated. Access and the remaining time are shared between web and mobile: changing devices does not restart the trial.
  • The card-free trial does not itself generate a charge when it ends. If you confirm a subscription during the trial, the first charge and renewal follow the dates and conditions shown before confirmation.
  • After the trial, continuing with paid access requires purchasing a plan. In the app, purchases take place through App Store or Google Play. A recovery offer or extension applies only when expressly granted; changing platforms does not automatically add a second trial.
  • Plans may include limits on organizations, AI credits, features or support.
  • Subscriptions purchased on the web are processed through Stripe or the commercial mechanism indicated to the customer. Those purchased in the app are processed exclusively through the corresponding store.
  • On the web, monthly billing charges for each month, while annual billing charges for the full year; any monthly equivalent shown for annual billing is informational and does not mean payment in installments. The amount, currency, applicable taxes and charge date are shown before confirmation.
  • App Store or Google Play purchases renew automatically unless canceled. The price, period, taxes, renewal date and any applicable offer are shown in the store before purchase confirmation.
  • Mobile subscriptions are managed and canceled through the App Store or Google Play account. Charges and refunds for those purchases are governed by the store's rules and applicable law.
  • Use of the app distributed by Apple is also subject to Apple's standard EULA: https://www.apple.com/legal/internet-services/itunes/dev/stdeula/

4.1. Renewal and cancellation of web subscriptions

Web subscriptions with recurring billing renew automatically at the end of each monthly or annual cycle unless you cancel renewal before the next charge. A trial without a confirmed subscription does not renew or charge automatically.

Cash payments through OXXO, where available for Mexico, cover the selected period and have no automatic charge. Each renewal requires a new payment. The amount, currency, reference expiry and access dates are shown in the payment flow; generating a reference does not confirm payment.

You can cancel renewal in Settings → Subscription → Manage subscription. This opens the Stripe payment portal, where you can confirm cancellation and check the end date of the period. If access does not work, write to hola@contaiglesia.com to request assistance.

Canceling renewal prevents charges for future cycles and preserves access until the paid period ends. For example, if you cancel an annual plan after three months, you can continue using the service for the remaining nine months. Canceling renewal does not request deletion of your account or records.

If you cancel a web subscription during its trial and before the first charge, that cycle will not be charged. Canceling renewal and requesting a refund are separate actions: cancellation does not automatically return a payment already made.

4.2. Refunds and store purchases

As a general rule, web payments for periods already started do not receive an automatic full or prorated refund due to a change of mind, lack of use or early completion of the organization's project. Access remains available during the purchased period unless another solution is agreed or a legal right applies.

We review requests involving duplicate charges, billing errors or significant service problems that prevented use. Depending on the case, a correction or full or partial refund may be appropriate. This review does not condition or replace rights granted by applicable law.

For a web purchase, write to hola@contaiglesia.com with the account email, charge date and amount, its reference if available, and the reason for the request. Do not send passwords or your full card number. We will communicate the decision and, if a refund applies, its amount and any effect on access validity. Crediting depends on the payment processor and financial institution.

If you paid through App Store or Google Play, manage renewal in the corresponding store. Refunds are handled according to that store's rules and channels; the web payment policy does not replace those conditions. For Apple, use its refund request channel. For Google Play, consult its refund help; you can also contact us to review the case through mechanisms permitted by Google Play.

This policy respects your statutory rights and any more favorable conditions agreed at purchase.

5. Commercial service activation

Service activation may depend on commercial confirmation, the chosen plan, the free trial or validation of the corresponding registration.

Commercial status, organization limits and associated credits may be updated by an authorized BIBLEVERSE, LLC administrator where necessary to reflect the current plan.

The customer accepts that service activation does not automatically modify payment obligations, expiry dates or renewal conditions where a separate commercial order or agreement exists.

6. Acceptable use

  • You may not use ContaIglesia for illegal, fraudulent or evasive activities, or activities that infringe third-party rights.
  • You must not attempt to access another organization's data, manipulate permissions, bypass plan limits or interfere with system security or availability.
  • You must not upload files, records or messages containing malware, malicious code or content that degrades the service.
  • You must not use the service to send spam, automate abuse, improperly collect data or perform unauthorized scraping.
  • The customer is responsible for reviewing the accuracy and legality of accounting information uploaded or recorded on the platform.

7. Accounting data and customer responsibility

ContaIglesia helps record, organize and display accounting data, but does not replace the customer's professional, legal or tax judgment.

The customer remains responsible for the truthfulness, completeness, classification and supporting documentation of the accounting and financial information they manage.

The system may display alerts, suggestions or AI-assisted analyses, but these outputs do not constitute professional legal, tax, audit or accounting advice.

8. Intellectual property

  • ContaIglesia, its code, brand, design, interfaces, flows, base texts and promotional material belong to BIBLEVERSE, LLC or its licensors.
  • The customer retains ownership of their data, records, files and content uploaded to the platform.
  • BIBLEVERSE, LLC receives a limited license to host, process, back up, transmit and display customer data solely to provide the service.
  • You may not copy, resell, sublicense, decompile or exploit the software without express written authorization.

9. Third parties and subprocessors

The service may use third parties for hosting, authentication, storage, analytics, messaging, payments or infrastructure.

These third parties may include providers such as Supabase, Vercel, Stripe, Apple App Store, Google Play, RevenueCat, Superwall and other technical services needed to operate the platform.

Using third parties does not transfer ownership of your data to those providers, although it may involve processing under their own terms and policies.

10. Suspension and termination

  • We may suspend or limit service access if we detect fraud, abuse, unauthorized use, a security risk or a breach of these Terms.
  • We may terminate an account if a breach is serious, repeated or threatens platform or other customer security.
  • The customer can cancel subscription renewal under sections 4.1 and 4.2. Voluntary cancellation of renewal preserves access during the paid period; it is not equivalent to suspension for a breach.
  • After termination, we may retain data for a reasonable period for legal compliance, audit, support or technical recovery, unless the law requires otherwise.

11. Limitation of liability

To the fullest extent permitted by applicable law, ContaIglesia is provided 'as is' and 'as available'.

BIBLEVERSE, LLC will not be liable for indirect losses, lost profits, business interruptions, data loss, third-party failures or decisions made based on system information.

If liability is established, it is limited to the amount actually paid by the customer for the service during the 12 months before the claim, unless applicable law provides otherwise.

12. Indemnification

The customer agrees to defend, indemnify and hold harmless BIBLEVERSE, LLC, its affiliates, officers, employees and providers from claims arising from service use, uploaded content, misuse of credentials or violation of these Terms.

13. Changes to the service and terms

We may update the service, plans, limits, features or these Terms when necessary.

For significant changes, we will try to notify you through the platform, email or a visible site notice.

Continued use of the service after an update implies acceptance of the revised Terms.

14. Governing law and jurisdiction

These Terms are governed by the laws of the State of Delaware, United States of America, without regard to its conflict-of-laws rules.

Any dispute, claim or controversy arising from these Terms or use of ContaIglesia will be resolved in the competent state or federal courts located in Delaware, and each party submits to that exclusive jurisdiction unless an applicable mandatory rule provides otherwise.

15. Contact

If you have questions about these Terms, write to legal@contaiglesia.com or soporte@contaiglesia.com.

You may also contact us through the contact channel shown on the platform or our official channels.

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