You can delete your personal account directly in the app. You do not need to contact support to complete the process.
Delete your account in the app
- Open ContaIglesia and sign in.
- Go to Settings and select My account.
- Select Delete my account.
- Read the warning and confirm deletion.
What is deleted and what is retained
Your authentication user, personal profile and ContaIglesia memberships are deleted. You lose access immediately, and the action cannot be undone.
Accounting records belong to the church or organization and may be retained for operational continuity and legal obligations. If you are the sole owner of an organization with other members, you must first transfer ownership.
If you cannot access your account, write from the associated email address to privacy@contaiglesia.com with the subject “Account deletion”. Never send passwords or accounting documents by email.